Welcome to Ethikraft! These Terms and Conditions (“Terms”) govern your access to and use of our website (https://ethikraft.com), our products, and our services. By accessing or using our website or making a purchase from us, you agree to comply with and be bound by these Terms.

1. Company Information

Ethikraft is a registered Indian company headquartered in Kolkata, West Bengal.
Phone: +91 77788 86215
Email: hello@ethikraft.com
Website: https://ethikraft.com

2. B2B Sales Policy

Ethikraft exclusively engages in B2B (business-to-business) sales. All buyers must be authorized business entities. By placing an order, you confirm that you are acting on behalf of a business.

3. Product Information

We specialize in eco-friendly jute rugs, including machine-stitched and hand-stitched varieties.

• All product specifications, designs, and colors are subject to availability and may vary slightly due to the handmade nature of certain items.

• We reserve the right to modify or discontinue products without prior notice.

4. Orders and Payments

• Orders can be placed via our website or by contacting our sales team directly.

• Prices are quoted in USD and/or INR, exclusive of shipping, customs duties, and taxes unless otherwise stated.

• Payment terms are subject to agreement during the order confirmation process. We accept payments via bank transfer or other approved payment methods.

5. Shipping and Delivery

• We ship globally, primarily focusing on the United States.

• Shipping timelines depend on order size, production schedule, and destination.

• Ethikraft is not responsible for delays due to customs clearance or unforeseen circumstances.

6. Returns and Cancellations

• Returns are accepted only in cases of manufacturing defects or shipment errors, and must be reported within 7 days of delivery.

• Custom and bulk orders are non-returnable and non-refundable.

• Cancellations must be made within 24 hours of order confirmation.

7. Intellectual Property

All content on our website—including logos, product images, designs, and written material—is the property of Ethikraft and protected under intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Ethikraft shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website and our services constitutes acceptance of those changes.

11. Contact Us

For any questions or concerns about these Terms, please contact us:
📧 hello@ethikraft.com
📞 +91 77788 86215